Web-based Service Management
Web based service management allow your team to work on mobile device, tablets or mobile phones. Customer or work information can be captured easily and any job instruction, new findings, job status report, and work schedule can be provided on site and on time. Live position of the technician can mapped in real time. It allow updating customers or finding the closest fieldworker to fit in an urgent job. Quotes and invoices for customers also can be proceeded quickly and accurately without having to deliver the paperwork to the head office. In addition, customer also allowed to review all the work request status, service work schedules, and invoice information.