Business Process Transformation
Digital transformation is NOT necessarily about digital technology for automating your business processes. In fact, it is about technology which allows us to solve our traditional problems.
Digital transformation is about transforming your business processes into a revolutionary Lean and Customer-centric. It is about to get rid off non-value adding activities from your business processes all around. It is about building the right data and information, get the the right insights, making quick and accurate business decision to prioritise and control your actions.
It is also about creating an intimate experience for your customer, to be as close as possible to customer, to be at your customer's finger tips anytime anywhere.
By becoming revolutionary Lean/efficient and customer-centric, the implications of digitalisation for revenues, profits and opportunities have a dramatic upside potential. However, while the impact of digital transformation on businesses has been profound, many are struggling to realise the full potential of what digitalisation.
Digital transformation is a major challenge and opportunity. When planning for digital transformation, organisations must factor the cultural changes they'll confront as workers and organisational leaders adjust to adopting and relying on unfamiliar technologies.